Shipping policy

For any inquiries, reach out at Anirea.com@gmail.com

Shipping Cost: We offer FREE SHIPPING on all orders, worldwide!

Proecessing Times: 1-2 Business days to dispatch

Estimated Shipping Times (After Dispatch)

  • USA 6-10 Business Days
  • Australia 8-20 Business Days
  • UK 5-9 Business Days
  • Canada: 8-15 Business Days
  • Europe: 6-15 Business Days
  • Rest of World: 5-25 Business Days

Important Terms

  • Late delivery is not grounds for refund unless the package is confirmed lost by the courier
  • Not eligible for cancellation once an item has shipped
  • Tracking: Available after processing. (may take 1-2 days)
  • Recipient Responsibility: Customs/delivery handling is up to the buyer. No refunds for failed deliveries

Issues with Delivery?

  • Missing or Late? (30+ days)? Email: Anirea.com@Gmail.com
  • Lost/Stolen?
  1. Contact your shipping carrier
  2. File a local police report if theft is suspected
  3. Still stuck? Reach out to us

Shipping Protection Add-On

for added peace of mind, we offer optional shipping protection at checkout.

  • Coverage Limit: Protects lost or stolen packages up to $250 AUD USD
  • Resolution: if your protected order is lsot, stolen, or never delivered, you are eligible for a free replacement (or a refund, if you prefer)

What is covered: applies to shipments that are: 

  • Marked as lost by the carrier, or 
  • Never delivered to you, or
  • Reported as stolen (including after the carrier marks the package as delivered)

Exclusions: Do not Cover:

  • Packages delivered to the wrong address due to incorrect customer information at checkout
  • Orders above the coverage Limit of $250 AUD USD
  • customer ordering errors (wrong colour or item)

Claim Window: Claims must be filed within the 14 days of estimated delivery date

Other Policies

  • Order Cancellation: Orders can only be cancelled if they have not yet entered processing or production. Processing often begins shortly after an order is placed, so cancellations are not guaranteed. Once an order is being prepared or has shipped, it can no longer be changed or cancelled
  • Damaged Packages: Contact us within 30 days with photo proof for refund/replacement
  • Returns: Store credit for sale items. Refund for full-price items. 
  • Do not return to sender address without support approval - it's not our return facility.